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Terms and Conditions

Healing Hearts Medical Family Therapy​ Terms and Conditions


1. Introduction

Welcome to www.healingheartsmedft.com (“we,” “us,” “our”). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, you should not use our website or services.


2. Services:
Our website provides therapy services with online billing for therapy appointments. We offer in-person and online counseling sessions. The services offered on the website are intended for informational and educational purposes and are not a substitute for professional medical advice, diagnosis, or treatment.


3. Payment Terms:

3.1 Payment Processing: Payments for services are processed through a secure third-party payment processor. By making a payment, you agree to the terms and conditions of the payment processor, Card Connect.

3.2 Fees: All fees for services are clearly outlined on our website and are subject to change. Payment must be made in full before providing services unless otherwise agreed upon.

3.3 Refunds: Refunds for services are only available under specific circumstances. Please review this policy carefully.


4. Confidentiality and Privacy:

4.1 Confidentiality: All information shared during therapy sessions is confidential in accordance with applicable laws and ethical guidelines. We will not disclose any information to third parties without your consent except as required by law.

4.2 Data Protection: We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.


5. User Responsibilities:

5.1 Accurate Information: You agree to provide accurate and complete information when using our services and to update your information as necessary.

5.2 Account Security: You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account.


6. Disclaimers:

6.1 No Warranty: Our services are provided “as is” without warranties of any kind, either express or implied. We do not guarantee that the services will meet your specific needs or that they will be uninterrupted or error-free.

6.2 Professional Advice: The information provided on our website and during therapy sessions is for educational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.


7. Limitation of Liability:

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services, including but not limited to loss of revenue, data, or goodwill.


8. Termination:

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users or us.


9. Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of North Carolina. Any disputes arising from or relating to these terms shall be resolved in the courts of North Carolina.


10. Changes to Terms:

We may update these terms and conditions from time to time. Any changes will be posted on this page, and the latest revision date will be indicated at the top. Your continued use of our services after any changes signifies your acceptance of the new terms.


11. Contact Information:

If you have any questions about these terms and conditions, don't hesitate to get in touch with us at billing@healingheartsmedft.com
 

Please note:

We use a secure third party for our payment processing. Here is a link to their Terms & Conditions.

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